PostFinance Opening Hours and Availability

PostFinance, a leading Swiss financial institution, offers a range of services through various channels, each with its own specific operating hours. Understanding these timings is crucial for customers to effectively manage their financial transactions.

Branch Network

The opening hours for PostFinance branches vary depending on the location. Generally, branches are open Monday to Friday, with typical hours ranging from 8:30 AM to 5:00 PM. Some branches may offer extended hours or Saturday openings. To find the exact opening hours for a specific branch, it is recommended to consult the PostFinance website or app, where a branch locator tool is available. This tool allows you to search for branches by postcode or location and provides detailed information, including opening hours, contact details, and available services. Keep in mind that opening hours may differ during public holidays.

Postomats (ATMs)

Postomats, or ATMs, are generally available 24 hours a day, 7 days a week. This allows customers to withdraw cash, check their account balance, and perform other basic transactions at their convenience. However, access to Postomats located inside shopping centers or other buildings may be limited to the opening hours of those establishments. In rare instances, a Postomat may be temporarily unavailable due to maintenance or technical issues.

Online Banking (E-Finance)

PostFinance’s online banking platform, E-Finance, is accessible 24 hours a day, 7 days a week. This allows customers to manage their accounts, make payments, transfer funds, and access other services from anywhere with an internet connection. While the platform is generally available around the clock, scheduled maintenance may occasionally occur, resulting in brief periods of unavailability. PostFinance usually announces such maintenance periods in advance on their website.

Mobile App

Similar to E-Finance, the PostFinance mobile app provides 24/7 access to a range of banking services. Customers can use the app to check their account balance, make payments, transfer funds, and manage their cards. The app is subject to the same potential maintenance periods as the online banking platform.

Customer Service Hotline

PostFinance offers customer support via telephone. The availability of the customer service hotline may vary depending on the type of query. General customer service is typically available during standard business hours, Monday to Friday. Specific services, such as reporting a lost or stolen card, may have extended hours or 24/7 availability. It’s best to check the PostFinance website for the specific hotline number and opening hours relevant to your query.

Important Considerations

* Public Holidays: Branch opening hours are often affected by public holidays in Switzerland. It is advisable to check the PostFinance website or app for specific holiday schedules. * Regional Variations: Opening hours may vary slightly between different regions or cantons in Switzerland. * Scheduled Maintenance: Be aware of potential scheduled maintenance periods for online banking and mobile app services, which can temporarily interrupt access. By understanding the operating hours of PostFinance’s various channels, customers can plan their financial activities accordingly and avoid any inconvenience. Always consult the official PostFinance website or app for the most up-to-date and accurate information.